Job Snapshot
Employee Type: Full-Time
Position: Service Technician
Experience: At least 2 years
Contact Information
Contact: Dave Williams
Phone: 408-378-7033
Fax: 408-378-7043
Email: [email protected]
Description
Peninsula Automotive specializes in the repair and maintenance of Volkswagen and Audis since 1985.
We are a well established and growing repair facility, looking for Journeymen Technicians.
Responsibilities include:
- Performing diagnostics and completing repairs to specifications in a timely manner
- Accurately recording diagnostic findings
- Inspecting vehicles for additional needed repairs or maintenance and communicating recommendations to the service writer
- Keeping service writer informed of all change in status of each job
- Continuously learning new technical information and techniques by studying technical bulletins, industry magazine, and technical websites to keep abreast of rapidly changing automotive technology
- Maintaining a clean and organized work environment
Requirements include:
- At least two year of experience as an automotive technician
- ASE certifications strongly encouraged
- Ability to demonstrate strong diagnostic skills
- Excellent oral and written communication skills
- Valid California drivers license and clean driving record
Job Snapshot
Employee Type: Full-Time
Position: Service Advisor
Experience: At least 2 years
Contact Information
Contact: Dave Williams
Phone: 408-378-7033
Fax: 408-378-7043
Email: [email protected]
Description
Peninsula Automotive specializes in the repair and maintenance of Volkswagen and Audis since 1985.
We are looking for Service Advisors, who take pride in providing top-notch customer service, and who want long- term employment with a company that appreciates you and your experience.
Service Advisor Purpose:
- The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers
Service Writer Duties and Responsibilities:
- Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible
- Greets customers in a timely, friendly manner
- Provides a complete and accurate written cost estimate for labor and parts
- Checks on progress of repairs throughout the day; Contacts customers regarding any changes in the estimate, explains cost and time requirements for any additional repairs
- Test-drive the vehicle or refer to the test technician as necessary
- Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications
- Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor
- Able to assist parts department as necessary
Service Writer Qualifications:
- High school diploma or the equivalent
- Two years of experience in a service department
- General knowledge of vehicle mechanical operations
- Professional personal appearance
- Excellent oral and written communication skills
- Perform all duties and responsibilities in a safe manner
Join our team of professionals and enjoy benefits that include:
- Health Insurance
- Holiday Pay
- Sick Pay
- Vacation Pay