Customer Service

We want each customer for life, not just for a day:

  • We provide each customer with friendly and courteous service.
  • We provide clear and accurate service estimates to our customers.
  • We perform only customer-authorized repairs.
  • We perform professional service and repairs with quality parts and materials.
  • We report vehicle safety or repair concerns to our customers.
  • We do not recommend service or repairs that are unnecessary.
  • We guarantee our work and honor our warranties.

Towing Available

Should you need your car towed to Peninsula Automotive, please call us and we will arrange the tow for you. We will contact our preferred towing company, Dicks Towing, to have your car picked up and delivered to our facility in the shortest time possible. There is no need for you to come with your car. They know exactly what to do with your car and keys. If it is after our normal business hours (8:30am-5:30pm, Monday through Friday) and you need immediate assistance, you may contact: Dick’s Towing (408) 374-8890.

Shuttle Available

Peninsula Automotive offers shuttle service within 10 miles of our facility. Should you need a ride, please make an appointment with us at least 24 hours in advance to ensure the shuttle service will be available when you need it.

Car Rental Available

We have a relationship with Enterprise Rent-A-Car who offer preferred pricing to our service customers. For your convenience, Enterprise personnel will take you from our facility to their nearby Campbell location where they will assist you.

Valley Transit Authority

Also for your convenience, we are located within walking distance of the Winchester Light Rail Station, located at 2400 Winchester Boulevard in Campbell.

Ask About Same Day Service